Contact
Shipping policy
PARTS Shipping
We do not offer C.O.D. as an option for payment.
However, if you do not have a credit card account you may send a check or money order to us along with a copy of your quote:
DC Equipment and Supplies
6 Paragon Way
Suite 111
Freehold, NJ 07728
Attn: Parts Department
No Minimum to Order from DC Equipment and Supplies, however some mfgs have order minimums to be able to process ship directs.
All orders entered online will be reviewed by a customer service representative to assess the freight value based on the weight and size of items being ordered and the location to which they are being shipped. We will do our best to accurately assess your freight value by using integrated tools through UPS. An order confirmation with an estimated freight charge will be sent to you after the review.
Shipping Policy and Rates – US Domestic
Addresses inside the 48 Contiguous United States and US military post offices are considered domestic addresses. Depending on the item(s) you purchase and the location to which the items will be delivered, the following shipping methods are available: UPS Ground, UPS 2nd Day Air, and UPS Next Day Air. Air orders have a cut off time of 12pm EST. Any order placed after 12pm EST cannot be guaranteed to ship the same day. Please call our Parts Department at 732-869-2535 for all urgent requests. All Air orders will be charged freight charges once the product has shipped from the warehouse. Each shipping method has its own restrictions and charges to be applied to your order.
Shipping Policy and Rates – International
Addresses outside the 48 Contiguous United States and US military post offices are considered international addresses, including Puerto Rico, Hawaii, Alaska, and Canada. Orders placed for International locations will be charged once the products ship from the warehouse. Shipping costs for orders placed on this site are based on size, weight and shipping location of products.
Oversized Materials
Some items will have an added surcharge due to size or weight i.e. brushes, large motors, skirt assemblies, tires, etc. If you are not sure if your item is oversized or heavy please call our Parts Department at 732-869-2535 for more information.
NEW EQUIPMENT/ REFURBISHED Shipping
We do not offer C.O.D. as an option for payment.
Payment
All equipment sales are 100% prepay only. There are no exceptions. DC Equipment prefers payment via either money wire transfer, cashier’s check, credit cards, or leasing/financing through a 3rd Party Bank ie Wells Fargo, Univest Bank, etc.. Payment via business check or personal check will result in delays of shipping of five business days for all funds to completely clear both parties’ banks.
Credit Card Fees
Equipment orders purchased via credit card may be subject to an additional fee up to 4% of the total purchase amount.
DC Equipment and Supplies
6 Paragon Way
Suite 111
Freehold, NJ 07728
Attn: Parts Department
No Minimum to Order
All orders entered online you will be contacted by a customer service representative to fill out a freight questionnaire.